Design Thinking

For this week, the lecturer has invited a guest speaker, Ms Yong Yee from Design Tinker, to share about design thinking in the context of social and human for us. What I find most interesting from the sharing is how we learn of design thinking step by step.

The key points that I picked up and learned from the sharing is:

Mindset #1 (Human-centred): Look at the big picture - what is in your ecosystem, what is the within problem itself and who are those people? First step of the design thinking is who are they? We don't think about the design ideas first. Think about who is the at the centre of this challenge, who was face the challenge and who else are in this challenge itself? Starting to think a bit outside the challenge. For example, we want to understand the challenge, look at the problem from many angles and need to consistent as well.

Stakeholders: So who are the stakeholders? There are a people who will be affected by, benefiting from and interested to know about your design. The design means the solutions that we are going to create. This is the first step that we need to go solve the problem and understanding who are the human. Designer also have to learn persona, we have to know the particular group, what are their needs or issues. So we try do very in-depth exploration of each of stakeholders, after we know them inside out then we will realize who among the stakeholders we want to design for. Stakeholders is a big picture views, when we do problem solving we need to consistent all of them and put out the persona analysis for each of the stakeholders then we will know that who are the target that we going design for.

Mindset #2 (Unlearn and relearn): Putting all the consumption and learning it and try to understand. To finalize the problem and try get the problem solve. Trying to see the problem through the lens of the problem we're trying to design for - make it meaningful and actionable.

Mindset #3 (Creative confidence): To confident what we want to create. We have to concentrate solely on ideas generation. Focus creating ideas and just do it. When we have a lot of quantities then for sure the quality will come in at last.

Mindset #4 (Make it tangible): We can see it, feel it or hold it to the product. To create low-resolution/low-fi model of the resolution then people can test it the production. If not tested it, we can't say the product can solve their problem because we have to gain feedback about the prototypes, from the people we design for.

In conclusion, what I have gained from the sharing is to keep improve and testing into my practice from empathise to the testing steps. Using experimentation can help us to enhance the solution. Also we have to change our mindset and set out and find out what we don't know. I believe this is very helpful way to get action, and use all these tips in the projects.